We endeavour to send most items on the same day as the order is received or the next business day. Orders placed on Saturdays, Sundays, and public holidays are sent on the next business day.
The delivery target for items under 25kgs within the North Island is the next business day after the item is shipped.
The delivery target for items under 25kgs to the South Island is 2 business days from the date the item is shipped.
You will be sent an email containing a tracking number when your order is shipped.
Shipping costs are calculated when your order is placed based on your location and the volumetric weight of the order.
Shipping costs for some larger items differ to the rates shown below.
Rural delivery incurs an additional charge of $4.75 per parcel.
Free shipping is offered for orders of $150 or more (some exclusions apply*).
Below is a guide to our shipping costs.
Paekakariki, Paraparaumu, Otaki
|Up to 25kg||$4.50|
Wellington, Lower Hutt, Upper Hutt, Porirua
|Up to 25kg||$5.00|
Levin, Palmerston North, Wanganui, Wairarapa
|Up to 5kg||$5.85 - $6.60|
|5.01kg - 10kg||$6.80 - $7.50|
|10.01kg to 15kg||$7.70 - $8.50|
|15.01kg - 20kg||$8.70 - $9.50|
|20.01kg - 25kg||$9.70 - $10.50|
Rest of the North Island
|Up to 5kg||$6.25 - $8.75|
|5.01kg - 10kg||$9.40 - $11.85|
|10.01kg to 15kg||$12.50 - $15.00|
|15.01kg - 20kg||$15.60 - $17 50|
|20.01kg - 25kg||$18.70 - $21.20|
|Up to 5kg||$6.25 - $12.20|
|5.01kg - 10kg||$13.48 - $18.70|
|10.01kg to 15kg||$20.00 - $25.25|
|15.01kg - 20kg||$26.60 - $31.80|
|20.01kg - 25kg||$33.10 - $38.35|
The following areas have a weight restriction of 25kgs per parcel and incur an additional charge in addition to the normal delivery charge.
|Waiheke and Great Barrier Islands||$14.50|
|Chatham Islands (1st kg)||$15.15|
|Chatham Islands (2kg and thereafter)||$4.25|
*Some items are not eligible for free shipping. Excludes Waiheke Island, Great Barrier Island, and the Chatham Islands.